Privacy Policy

Clinify is committed to ensuring the privacy of all our users. In this notice, "Clinify" and "myclinify" refers to Clinify EMR Technology Services Limited, a limited liability company set up to provide health information and maintenance solutions. This policy represents our commitment as an organization to your right to privacy, giving you a clear explanation about how we use your information and your rights over that information.

This policy applies to all online systems offered by Clinify EMR Technology Services Limited to the public, through our website myclinify.com and our App.

Clinify EMR Technology Services Limited is the data controller of the Personal Information we process and is therefore responsible for ensuring that systems and processes we use are compliant with applicable data protection laws. References to 'we', 'us' and 'our' are to Clinify EMR Technology Services Limited.

This privacy policy describes Clinify's practice on the collection, use, as well as disclosure of your information when you visit our Site or use our App or subscribe to our services, it tells you how the law protects you and your privacy rights. The organization uses your personal data to provide and improve our services. By using our services, you agree to the collection and use of information under this privacy policy.

Clinify processes personally identifiable information under the following lawful basis:

• Contractual
• Consent based

We may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:

• Email address
• Phone number
• Address
• Name
• Date of Birth
• Health data
• Signature
• Demographic Data
• Cookies
• IP Address
• Device Type
• Browser Type
• Browser Settings

Clinify collects and uses personal information to operate its website and App and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services from Clinify and our affiliates.

The company may use personal data for the following purposes:

• To provide and maintain our service.
• For the performance of a contract
• To contact you
• To provide you with news, special offers, and general information
• To manage your requests
• To manage client relationships

We do not collect personal information about you unless it is voluntarily provided to us by you. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on our Site or App. These may include:

1. Registering for an account on our Site or App;
2. Entering a sweepstake or contest sponsored by us or one of our partners;
3. Signing up for special offers from selected third parties;
4. Sending us an email message;
5. Submitting your credit card or other payment information when ordering or purchasing products or services on our Site or App.

Usage Data is collected automatically when using our service. Usage data may include information such as your device's internet protocol address, browser type, browser version, the pages of our service that you visit, time spent on those pages, unique device identifiers and other diagnostic data. When you access our service through a mobile device, we may collect certain information automatically.

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are to improve our service. Please refer to our cookie policy.

We share your personal data with Service providers and third-party organizations (Our Partners) based on the lawful purpose of processing to perform our obligations to you.

Clinify will retain your personal data only for as long as it is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal and regulatory obligations.

The security of your personal data is important to us and we have implemented processes and necessary security tools in place to prevent unauthorized access or data breach.

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

We do not carry out automated decision making. You can exercise the following data subject rights except the right to data portability based on the applicable lawful basis of processing:

1. Right to be Informed: Data subjects have the right to be informed about the collection and use of their personal data
2. Right to Access: You have the right to request and obtain confirmation of whether your personal data is being processed. Upon request, we will provide you with:
   1. A copy of the personal data we hold about you.
   2. Details of the purposes for which your data is being processed.
   3. The categories of personal data processed.
   4. The recipients or categories of recipients who may access your data.
3. Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates. This ensures that your data remains accurate and up-to-date for effective processing.
4. Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data under the following circumstances:
   1. When your data is no longer necessary for the purposes it was collected or processed.
   2. If you withdraw consent and there is no other legal basis for processing.
   3. When your data has been unlawfully processed.
   4. If the deletion is required to comply with a legal obligation.
5. Right to Restrict Processing: You may request a limitation on the processing of your personal data in the following cases:
   1. If you contest the accuracy of the data until its accuracy is verified.
   2. When processing is unlawful, you prefer restriction over erasure.
   3. If we no longer need the data for processing but you require it for legal claims.
   4. When you object to processing pending verification of legitimate grounds.
6. Right to Data Portability: You have the right to request the transfer of your personal data to another service provider or data controller. This right applies when:
   1. The processing is based on your consent or a contractual obligation.
   2. The processing is carried out by automated means.
   The data will be provided in a structured, commonly used, and machine-readable format.
7. Right to Object to Processing: You have the right to object to the processing of your personal data based on legitimate interests or public interest, including profiling. Upon objection, we will stop processing your data unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms. You also have the right to object to the processing of your data for direct marketing purposes, including profiling related to marketing. Upon objection, we will immediately cease such processing.
8. Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Once consent is withdrawn, we will cease processing the data for the purposes initially agreed upon, unless another legal basis applies.
9. Right to File a Complaint: You have the right to file a complaint with the relevant regulatory authority if you believe that your data protection rights have been violated. In Nigeria, this can be directed to the Nigerian Data Protection Commission(NDPC).

To exercise any of the above rights, please contact our Data Protection Officer (DPO):

1. Email Address: contact@myclinify.com
2. Phone Number: +234 700 254 6439

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolve. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. Also, we will notify you of any changes by posting the new privacy policy on this page.

If you have any questions or complaints about our use of your information, we would prefer you to contact us directly so that we can address your complaint - contact@myclinify.com.